Privacy Policy

The Organic Florist takes the privacy of its users seriously. We believe in safeguarding the privacy of our users while providing a personalised and beneficial service. We will act in accordance with current legislation and aim to meet current Internet best practice.

The Organic Florist Privacy Policy Statement sets out our policy on the management of personal information and you can access personal information about you held by The Organic Florist and advise if you think it is inaccurate, incomplete or out-of-date.

If you have any requests or queries at any time concerning our privacy policy or our practices, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or to arrange access to personal information about you, write to us at – The Organic Florist, PO Box 11473 Centenary Heights, Toowoomba QLD 4350.

1. What information do we collect?

We collect contact information from you when you provide your personal details to our Customer Service Team via the telephone or when you submit a completed registration form and every time you email us any personal details.

2. Submission of others' personal information

Where you supply us with third party personal information so that we can complete a delivery, we will not use such information for any purposes other than to carry out the services related to the delivery to the third party. We will not use these details in any manner which is incompatible with this privacy policy.

3. How do we use it?

The Organic Florist controls the personal data collected on this site. We use personal information collected via our website or via the telephone in the following ways:

  • to complete your request for services from The Organic Florist
  • to provide a more personalised service to site users
  • to notify you about changes to our web site

Only information deemed necessary is collected and information which is no longer required is destroyed or deleted from our computers.

The Organic Florist may pass your data to third parties for processing on its behalf.  We also use information in aggregate form to help us analyse, develop and manage the site.  Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

4. Cookies – What are they and how do we use them?

Cookies are bits of electronic information that a web site can transfer to your hard drive to help tailor and keep records of your visit to that site. This information is anonymous; it represents a computer rather than a person. Cookies allow us to better customise visits to this site to your individual preferences, helping us provide you with the best possible service on our site. Most major web sites use cookies and their use is standard on the Internet. Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie.

5. Links

This web site may contain links to other sites and may also be linked to from other sites. Please note that we are not responsible for the privacy practices of such other sites, and we recommend you read the privacy statements on entering other sites. This privacy statement applies only to information collected by this web site.

6. International data transfers

The use of a web site to collect and process personal information inevitably involves the transmission of data internationally. By visiting our site you acknowledge this and agree to the transmission of data in this way.

7. Update of information

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out above.

8. Changes to our policy

We reserve the right to make changes to our Privacy Policy, and we will post those changes on this page. Please review this page on a regular basis for changes. We will use information in accordance with the Privacy Policy Statement under which the information was collected.



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Ph: 1300 062 222

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